Shipping policy
Last updated: September 7, 2026
At Herba Jivan, we aim to deliver your orders quickly and safely. Please review our shipping policy below.
1. Order Processing
Orders are generally processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Time
Standard delivery usually takes 5–10 business days, depending on your location. Remote areas may require additional time.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment. Free shipping may be offered on selected orders or promotions.
4. Order Tracking
Once your order is shipped, tracking details will be shared with you by email or SMS, where available.
5. Cash on Delivery
Cash on Delivery (COD) may be available for selected locations and PIN codes across India.
6. Shipping Delays
Delivery may be delayed due to weather, courier issues, holidays, strikes, or other circumstances beyond our control. We will make reasonable efforts to keep you informed.
7. Incorrect Address
Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may require additional shipping charges for re-delivery.
8. International Shipping
Currently, Herba Jivan ships within India only.
9. Contact Us
For questions regarding shipping or your order, please contact us:
Email: herbajivan@gmail.com