Privacy policy

Last updated: September 7, 2026

Herba Jivan (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or purchase from our website.

Information We Collect

When you place an order, contact us, or use our website, we may collect information such as your name, phone number, email address, billing and shipping address, payment details, and information about your orders. We may also collect basic device and website usage information through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Process payments and provide customer support.

  • Communicate with you about your orders and our products.

  • Improve our website, products, and services.

  • Prevent fraud and maintain website security.

Sharing Your Information

We may share necessary information with trusted service providers, including Shopify, payment processors, shipping partners, and other providers who help us operate our business. We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and understand website usage.

Data Security

We take reasonable measures to protect your personal information. However, no online method of transmission or storage can be guaranteed to be completely secure.

Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact Herba Jivan through the contact details provided on our website.